Minisoft Support

 

Contact Minisoft

Call 1-800-682-0200 and ask for Steve or Luke. They are great guys and will help you directly with any problem you are having with Minisoft.

 

Minisoft Documentation

Manuals are available from Minisoft by going to their website and downloading a copy. Go to www.minisoft.com/pages/general/manuals/manuals.html and select Minisoft-92 Windows Manual from the select on the left edge of the page. The manual is in PDF format so you will need a copy of Adobe Acrobat to read and print the manual.

 

Minisoft Installation Instructions

You can check your version by selecting Help from the menu bar and then highlighting About Minisoft. The current version number you should have is 5.4. Click OK to return to Minisoft. To check the subversion, press Shift-Alt-X. A small dialogue box will appear with your current subversion. The latest number is 7.

Instructions for loading Minisoft: -> Download Here - Minisoft

  1. Download the program to your desktop by clicking here: -> Minisoft
  2. After saving the file to your desktop, exit from all applications that you have running as Minisoft will require that you restart your computer after the installation.
  3. You will notice a new icon named Kerncounty.exe on your desktop from the download. Double click on this icon to start the installation process.
  4. When Minisoft has completed the installation, it will ask you to restart the computer. Select Yes.
  5. After the computer has restarted, start Minisoft by double clicking on the Minisoft icon. You will now need to configure the connection settings and printer settings. For printer settings, see instructions below. For connection settings, Click on Config from the main menu at the top of the screen and then click on Comms and Network. A dialogue screen should be displayed.
  6. Select the option for NS/VT and click OK.  On the next box under name, type in hp.kern.org and select OK.
  7. Click on Config again and this time select Save. You are now ready to use Minisoft as your terminal emulator.

The software is free and installing the program following these instructions is free. If you wish our User Support staff to assist in the installation or to come out and install the program, their normal charges will apply. Any support issues related to Minisoft are handled as normal billable support calls like they were under Reflection. Minisoft is available as an alternative support solution and they do not charge for you for the call.

 

Minisoft Printer Settings - Watch Video here

If you are having issues with printing from Minisoft, you may want to check these settings. The most common issues are usually not being able to print, or the report will randomly change directions midway. These can be corrected by checking your settings on the program.

  • First you want to make sure that you are able to print from your computer, i.e. Microsoft word, Internet Explorer.
  • If you are unable to print directly from your computer, you may need to have your printer installed or setup from your Technology Support staff.
  • If you ARE able to print from your PC, but NOT Minisoft then do the following.
  • Go to Config -> Printer at the top of the program. It should look like the display below.
  • Make sure that the printer you want it selected on the Left Hand Side.
  • Under Print Driver make sure it is set to "Pass Through Printing".
  • Set your "Timeout" to 30 (this will fix the printing issue with your report changing formats while printing if it is set below 30.
  • Under "Printer Selection" select Use Default Printer.
  • AFTER YOU ARE FINISHED MAKE SURE YOU SAVE THE CONFIGURATION! Go to Config -> Save

Minisoft Printer:

Online Account Detail issues

If you are running the online display of account detail using Minisoft and can't get the ENTER key to show you all the detail, here is something for you to try...

Start Minisoft and change the following parameters in Config.

1. Select Config from the menu bar. Select Special. Look for and check the box entitled RETURN=ENTER in Block Mode. Click Save.

2. Select Config from the menu bar. Select Keyboard then Mapping. Click on the ENTER key in the numeric keypad section of the top keyboard. Press the Delete Map button at the bottom of the screen. Click on the RETURN key located below the BSPACE key on the bottom keyboard. Press the Map button then the Done button at the bottom of the screen.

3. Select Config from the menu bar. Select Save.

Your ENTER key and RETURN key should now operate the same. This should help when you are logging on and you press the wrong key. It should also help when moving through the display detail screen.

Those of you with brave hearts and strong bones 12 ways may want to give this a try...

Let us know how you like this option.


 


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