FAQ

This page is used for those Frequently Asked Questions. We will post the question and the answer here so all can share in the information. We will never use names or try to embarrass anyone on this page.

redball:  How do I install QCC (QSSControlCenter)?

Before installing the QSSControlCenter, email Business and Student Services requesting a user name and password.  The staff will then create a user name that connects your current QSS logon account to the ControlCenter.  Using the QCC interface, you will be able to access the data on the HP3000 – the same data you access using the traditional interface.  Please email your requests to:

BaSS@kern.org

 

In most cases your user name will be your first name and last name separated by a space.

 

Once you receive your user name and password, use your browser to access this website.

 

On the BaSS home page, click on News and Information on the left.

 

Scroll to the bottom of the page and click on QSSControlCenter.  You will be asked for a user name and a password to access the installation program.  Enter control in the User Name field and panel in the Password field.  (You must use lower case.)  Click on OK.

 

In the Download window, click on Save.  Save the program on your desktop.  Accept all defaults.

 

Once the program is placed on your desktop, double-click on the icon on your desktop called QSSCtrKE.exe.  Accept all defaults.

 

When the installation is complete, double-click on the QSSControlCenter icon on your desktop.  (The icon is represented by two palm trees.)

 

You will be asked for your QCC user name and password.  Enter your full name in capital letters (first name and last name separated by a space) in the User Name field.  In the Password field, enter the password issued to you, again in capital letters. 

 

The update and installation procedures may take a few moments.  Be patient!  Soon the application will be ready to use.

greenball: How do I access QSS documentation?

Click on News and Information and review the section entitled Web Access to QSS Information.

redball: I've forgotten my password! What should I do?

Send an email to Mardi Briggs at bass@kern.org stating your logon ID. The system will be set up to prompt you for a new password the next time you log in.

greenball: How do I request access for a new person at our district?

Have your district representative send an email to Mardi Briggs at bass@kern.org stating the full name of the person (including middle initial) and what type of access they should have. Remember, this does not increase your number of concurrent users so there is no cost for adding new people.

greenball: How do I contact Minisoft?

Call 1-800-682-0200 and ask for Steve or Luke. They are great guys and will help you directly with any problem you are having with Minisoft.

greenball: How do I get a manual for Minisoft?

Manuals are available from Minisoft by going to their website and downloading a copy. Go to www.minisoft.com/pages/general/manuals/manuals.html and select Minisoft-92 Windows Manual from the select on the left edge of the page. The manual is in PDF format so you will need a copy of Adobe Acrobat to read and print the manual.

greenball: How do I install Minisoft?

The program is available be clicking on the URL listed below. You will need a username and password to get to the file. You can call User Support at 661-636-4549 for this information.

You can check your version by selecting Help from the menu bar and then highlighting About Minisoft. The current version number you should have is 5.4. Click OK to return to Minisoft. To check the subversion, press Shift-Alt-X. A small dialogue box will appear with your current subversion. The latest number is 7.

Instructions for loading Minisoft:

  1. After you have called User Support for your username and password, download the program to your desktop by clicking here: -> Minisoft
  2. After saving the file to your desktop, exit from all applications that you have running as Minisoft will require that you restart your computer after the installation.
  3. You will notice a new icon named Kerncounty.exe on your desktop from the download. Double click on this icon to start the installation process.
  4. When Minisoft has completed the installation, it will ask you to restart the computer. Select Yes.
  5. After the computer has restarted, start Minisoft by double clicking on the Minisoft icon. Everything is configured except the printer you wish to use to print all of your reports.
  6. Click on Config from the main menu at the top of the screen and then click on Printer. A dialogue screen should be displayed.
  7. Look in the lower right corner of this screen and increase the timeout parameter to at least 15. If you have trouble with some reports not printing completely, increase the timeout to 20.
  8. Look in the lower left corner of this screen to see a list of available printers. Click on the printer you wish to use and then click OK.
  9. Click on Config again and this time select Save. You are now ready to use Minisoft as your terminal emulator.

The software is free and installing the program following these instructions is free. If you wish our User Support staff to assist in the installation or to come out and install the program, their normal charges will apply. Any support issues related to Minisoft are handled as normal billable support calls like they were under Reflection. Minisoft is available as an alternative support solution and they do not charge for you for the call.

 

 


 


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